Lead by Example

How are your New Year’s Resolutions Coming Along?

Are you still following your New Year’s resolutions?

For many of us, a New Year’s resolution lasts a couple weeks, maybe a couple months.  Why is this?  Why do we lose motivation?  Where does the lack of interest come from?  For those of you who are diligently following these routines and achieving your goals, bravo!  For the rest of you, here are some tips to get back on track with those pesky goals we set for ourselves at the beginning of the year.  Enjoy.

  • Be clear. If you are setting a resolution or goal for yourself, make sure it’s very clear and specific.  Vagueness may be easy and attractive, but the more specific you are, the harder you will work.  Trust me.
  • Look in the mirror. Each day, wake up and look in the mirror.  I recommend reciting two simple phrases to start each day; “I am responsible” and “I like myself.”  Are you responsible for your actions?  Do you like yourself as a person?
  • Motivate yourself. Find ways to motivate yourself with music, rewards, checkpoints, or whatever you have to do to create self-motivation.
  • Practice the five second rule. Whenever you are faced with a quick daily decision (i.e. getting out of bed, what to wear, etc.) make it in five seconds or less.  This creates urgency in your routine and trains you to be decisive.
  • Set and keep appointments with yourself. Are you supposed to workout today?  Treat it like an appointment you would have at work.  It’s very important to not let yourself start to slide.  Are you keeping appointments with yourself?
  • Find an accountability partner. Or create your own mastermind group.  Including others in your goals can be very helpful.
  • Do it for someone else. If you struggle to be self-motivation, keep a picture of your kids on your desk or focus on someone else and do it for them.

Did You Know?  Coach Jim Johnson supports a local autism awareness group in Rochester, NY (AutismUp) and he will be speaking at their Lights Up Gala on Saturday, April 29th.  You can show your support and make a donation at autismup.org.

Life Tip #55:  Write your goals down on paper with positive affirmation

How Important is Customer Service?

How do you handle customers?

In any organization, customer service should be priority number one when striving for success.  Giving the customer a great experience can not only go a long way for your company brand, but also increase sales in the long run as well.  In light of the United Airlines incident (I had my own while traveling last week), I decided to make this weeks’ #CJJblog about customer service.  What are your best and worst experiences regarding customer service?  I bet you remember the poor experience more vividly.  Enjoy some tips on how to improve your customer service.

  • Knowing your “why”. Give your employees some clarity on what matters to the company.  Is it providing a positive work environment?  Is it focusing on the technological growth of your software?  Provide some clarity, so there is no confusion regarding your core values.
  • Be truthful. Even during tough times (and there will be tough times), you must always be truthful with customers and provide service to them that meets the expectations you set.  It’s always better to over-deliver instead of over-promise.
  • Be reliable. Do what you say for the customer and stand behind your words.  They mean something.  The customer must count on you to contribute to them having a great experience with your company.
  • Go the extra mile. Many employees provide the bare minimum effort with a negative attitude.  Find a way to motivate your employees to go the extra mile and work their butts off for you and for the company.

Did You Know?  Coach Jim Johnson will be speaking on Sunday in Bismarck, ND at an FCCLA event at North Dakota State University to a group of student leaders.

Life Tip #27:  There are no traffic jams on the extra mile

How do you Deliver Happiness?

When was the last time you delivered happiness?

Happiness is all around us and as a leader, it is our duty to deliver it to our teams.  We don’t have to place the burden of supplying happiness sole on ourselves, but it can nothing can bring a team together quite like joy.  Throughout my coaching career success and wins on the court play a large role in providing happiness to my team, but if you have the right game plan you can help deliver happiness at unexpected times.  Here are a few tips I have compiled to provide happiness for those around you.  Enjoy.

  • Establish core values. Write down your core values and express them to your team.  Once everyone is aware of these values, they can operate accordingly.  This will help set expectations on when success has been achieved.
  • Understand your mission. The mission of the team will come from you.  Living and delivering the “wow” factor should become your main priority.
  • Build relationships. The best way to do this is through effective communication and building trust with your team members.  Listen and welcome feedback.
  • Stay humble. There should be no place for arrogance on your team.  Happiness comes from enjoyment gained from accomplishments.  As the leader, you must promote confidence without becoming arrogant.
  • Pursue growth. The best time to do this is after significant accomplishments.  Raise the bar and promote continuous growth.  Always learn from your team and vice-versa.  Constant and never-ending improvements.  Have you “wowed” anyone today?

Did You Know?  Coach Jim Johnson and J-Mac are in Las Vegas this week at a Zappos autism awareness event.  Connect with them on social media and see how it went!

Life Tip #3:  Leave a profit everywhere you go.  Everything you touch turns to gold, not garbage.

How do you Handle the Pressure?

Can you handle the pressure?

March Madness is here and it got me thinking about how to handle pressure.  No matter what our day-to-day life consists of, we all deal with some form of pressure.  What are the best ways to deal with it?  How can we harness this pressure and use it for positive benefits?  I have compiled some tips on how to deal with the most pressure-filled situations and come out on top.  Make sure you let me know your thoughts and strategies as well.  Enjoy!

  • Embrace it. When you start to feel that nervous emotion stemming from external pressure forces, convince yourself that you are, in fact, excited.  It’s a positive spin on the internal emotions we experience.
  • Model the behavior. Your team will learn from you and your behaviors.  Try and stay cool in front of them even in the most tense situations.  Think Greg Popovich and Bill Belichick.
  • Prepare, prepare, prepare. You cannot overprepare.  Be confident as the team leader and your team will follow suit.
  • Stick to what you know. Stay basic if you have to, but never deviate from what you have prepared or studied.  Stay within yourself.
  • What do you see yourself accomplishing?  How does it feel?  Visualize your successes before they happen.

Did You Know?  Coach Jim Johnson delivered his leadership keynote in font of students and faculty at SUNY Brockport recently.  His 2017 is filling up, so reach out if you would like him to speak to your team!

Life Tip #77:   Six days of labor, one day of rest

100 Wins in a row and counting? What are you doing to stay Consistent?

How are you staying consistent?

In honor of the UConn women’s basketball team and their amazing 100 game win streak, I think it’s appropriate to chat this week about consistency.  As a basketball coach, staying consistent should be high on your list of priorities.  During my career, my teams had 23 consecutive seasons of .500 or better.  As I preached consistency, the players responded.  I learned many things in regards to being consistent.  Below are some tips I have compiled for you.  Let me know how you stay consistent in your daily routines.  Enjoy.

  • Understand your “why”. Your team must know their values and reasoning for competing.  As a unit, what is your “why”?  What makes you tick?
  • Consistently improve yourself. Before you seek to improve others, you must improve yourself.  Constant and never-ending Improvement (CANEI) is what I always strive for.  How do you consistently improve yourself?
  • Build trust. Consistency in building trust takes hard work.  Prove to your team that they can trust you will do what you say.  Lead by example and your team will follow.
  • Raise your standards. Play and operate to your own standards you set for yourself as a team.  Always think to yourself “how can we get better?” and you will consistently grow.
  • Seek feedback. Consistency is built upon feedback and help from others.  You can’t do it yourself and it always helps to welcome a second (or third) opinion.  When was the last time someone offered you their feedback?  How did you receive it?

Did You Know?  Coach Jim Johnson lead the Greece Athena boys basketball team to 14 straight final fours of their NY State Sectional tournament and the team this season has kept that streak alive, continuing their run with a semi-final game today.

Life Tip #25: Always lead by example

Are You Learning From the Past?

What are you learning from the past?

We all have a past that we can learn from. It is extremely important that we learn from our experiences as opposed to dwell on it. There are many things we can identify as learning experiences. This week, I have compiled some tips on how we can use our past to set us up for a successful future. Enjoy.

  • Respond to negative outcomes. For me, I was cut from my college basketball team after try-outs did not go well. I was unable to bounce back from this and allowed it to affect my personal/school life. Later in my career, I was let go from my first coaching job after a 1-18 season. I was then able to learn from that experience to go on and have a successful coaching career. The difference in these two situations? My own personal outlook.
  • Respond to positive outcomes. During the J-Mac senior season (2006), we won the sectional title. I was able to keep the kids focused in the years to come and not be satisfied. We ended up winning multiple sectional titles in the following years.
  • Reflect on the past. After an event happens in your life, make sure you reflect on it and learn moving forward.  What am I doing right?  What could I have done differently?  What did I learn and how can I improve?

Did You Know?  Coach attended the James Malinchak speaker boot camp and was called on stage while the audience was shown the J-Mac video and story.  A great experience last week!

Life Tip #17:  Attend seminars, workshops, conferences, and clinics to increase your knowledge in your field


How do you Develop Willpower?

Are you developing willpower?

As a leader, willpower is key to making sure you stay consistent with your actions.  Being  role model to others is a tough job and in order to stay on top of your game in front of your peers, you must have the willpower to consistently do what is right.  Below are some tips I have compiled for you to focus on when discovering your willpower.  Enjoy.

  • Make and keep promises. To yourself as well as to others.  Your word must always be considered by others to be gold.  Once you have lost the ability to keep your word (promises) to others, you have become one step closer to losing your group.  What is the last promise you kept?
  • Write down a daily list of goals. For me personally, I have done this every morning for the last three years and it holds me accountable for what I wish to accomplish that day.  This helps with willpower because it will help develop solid internal behaviors when it comes to getting things done.  Do you have a list of daily goals?
  • Plan appointments with yourself. These are different from goals, tasks, or “to-do’s” in the sense that these cannot be broken.  An appointment with yourself to exercise is a great example of something you cannot break.  Don’t miss it.  Just don’t.
  • Have an accountability partner. There is something very powerful about having an outside party keep tabs on your development.  It creates a sense of accountability that you would otherwise not have if you are tackling your life alone. Have a weekly call with them and give them updates on your progress.  Who is your accountability partner?

Did you know?  Coach Jim Johnson is still active in the basketball world.  Last week, he held a basketball clinic for local CYO coaches of grades 3-12 in Rochester, NY.

Life Tip# 37:  It takes 21 days to change a habit of moderate complexity

Are You Thinking Big Enough?

How BIG are you thinking?

Sometimes, thinking big can have a tremendously positive affect on your life.  When you think big, you don’t think of coming up short or failing to achieve something.  You think of you biggest, most rewarding goal and stop at nothing until you achieve it.  Do you want to become a millionaire?  Do you want to be the CEO of your own company?  Well, there is no reason why those things can’t happen.  You just have to think big enough and work toward your lofty goals.

  • Write down a BHAG. What’s a BHAG?  It is a BIG Hair Audacious Goal.  If you don’t have one, I highly suggest you write one down and look at it or read it every day.  This will instill in your mind these big thoughts and soon enough, over time, allow you to view it as possible.
  • Use mental imagery. There is tremendous power in our thoughts and how they can drive results.  The next time you have a big presentation or are preparing for a big game, use imagery beforehand.  Picture yourself dominating and coming out victorious.  Chances are you will perform better if you picture yourself doing so first.
  • Study successful people. People who have achieved what you hope to in your lifetime have likely left clues about how to get there.  Read books, watch videos, research articles, and study what they have done to become rock stars.
  • Keep a curiosity mindset. Seek for ideas instead of dwell on problems.  If you have a growth mindset and focus on what you can control, you will become successful and achieve your BHAG.

Did You Know?  One of Coach Jim Johnson’s BHAGs was to meet Stephen Covey.  Years ago, after he passed away, CJJ got to speak at his annual Global Summit as a featured speaker and received a standing ovation for several minutes.

Life Tip #96:  Study the art of happiness

Where has the Respect Gone in Leadership?

Respect in Leadership

Respecting someone takes hard work and dedication to treat them better than how you wish to be treated.  As we go about our daily lives, it becomes critical to be respectful and help others succeed as well.  As leaders, we are expected to be role models for those around us, but as I watch events taking place in today’s world (presidential debates), I wonder, where has the respect gone in leadership?

  • Listen intently. You can’t actively and intelligently respond to someone until you listen to what they have to say.  Make eye contact and smile as you receive their message before you respond.  This will show them respect and make them feel obligated to do the same to you as you speak.
  • Create value for others. As you interact with someone, listen for opportunities to provide value to them and their cause.  Give them suggestions, offer to help or assist any way you can.  This creates an avenue of respect that will hopefully be reciprocated when you are in need of assistance in your life.
  • 24-hour rule. If someone reaches out to you via phone, text, email, or any other way, show them the respect of responding in a timely manner.  I like to abide by the 24-hour rule.  I will always do my best to respond to someone within 24 hours.  How many people do you owe a response to?

Did you know?  Coach Jim Johnson has an agreement to speak at the Rush Henrietta middle schools (Rochester, NY) to their student leadership teams in March 2017.  Let him know if your school could use some leadership guidance.

Life Tip #6:  Greet people with a firm handshake, eye contact, and a smile

How do you Define Success?

What is your definition of success?

Many people define success differently.  Some of us equate it with money, while others look to develop strong relationships with others.  No matter how you define success, it is important you understand how to achieve it.  Below are some tips I have compiled for you on how to achieve your own version of success.  Enjoy.

  • Health, wealth, and relationships. These are the main three categories that success is measured.  Below are some examples in each category.  What three categories would you break down success in?
  • Set appointments with yourself to exercise regularly.  Treat it as a typical appointment throughout your day and do NOT miss it.  Once you start slacking on these personal appointments, it could leak into other aspects of your life.  When was your last exercise appointment you set with yourself?
  • Think of your biggest debt or burden in your life financially.  Pay off this debt as best you can.  You should also start your retirement account as early as you can.  What is your biggest financial debt you can start to pay off?
  • Take time to listen regularly to someone and help them with anything they need.  This will help you stay connected to those around you and achieve relationship success.  Who can you listen to on a regular basis?

Did You Know? Coach also does a goal-setting workshop that he executes all over the country.

Life Tip #35:   Use the CANEI (Constant and Never-Ending Improvement) formula

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