Build Trust
Done wrong by USPS
When have you been disappointed in a customer service? Last week, I had a disappointing experience with the customer service of USPS as I was trying to deliver a box of books to Las Vegas. Time was of the essence and I needed to deliver the package by the end of the week. Therefore, I
Do you have enough one-on-one meetings?
How often do you meet with people one-on-one? As leaders, it’s very important to have meetings with groups as well as one on one with individual team members. After meeting Major General Robert Dixon, Jr. and hearing him speak about the importance of one-on-one meetings, it got me thinking. Do you meet with people one
How well are you doing with communicating to your team?
Is quality communication a top priority? As a leader, communication with your team members may be overlooked. It can be easy to focus on other items, such as tactics, performance, or metrics. Interpersonal communication and developing trust with your team is far more important than any other coaching/leading characteristic. In the #CJJblog this week, I
How well are you doing with communicating to your team? Read More »