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Motivational Speaker, Coach, and Trainer, Coach Jim Johnson

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How are you creating a WOW factor for your customers?

Do you consistently ‘wow’ your customers? In today’s world where nearly everything can be automated and electronic, it’s easy to overlook your customers and not give them the necessary attention.  After attending the Zappos event a couple weeks ago in Las Vegas, I gained a new found knowledge on the importance of putting those you

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Are you continuing to strive for excellence?

How do you strive for excellence? Continuing to strive for excellence can often be taken for granted and swept under the rug as we get distracted with our daily lives.  Being consistent and diligent with our habits are extremely important if we wish to continue to grow as a person.  How do you stay focused

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What is the difference between a good leader and a great leader?

Are you a great leader? As we go through life, there will be things we struggle with, things we are good at, and things we are great at.  The key is to find the things we are great at and make a living out of it.  When I started my basketball coaching career, I was

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