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Can you right the ship? After watching the Washington Nationals win the 2019 World Series, it got me thinking about what goes into turning around a dysfunctional team. The Nats started 19-31 this season, then proceeded to have the best record in baseball since late May, and ran through the playoffs, overcoming deficits left and …
Do you have a personal mission statement? We have all been asked the seemingly simple question “what is your why?” How we answer defines us as people and what we stand for. Why do you get up in the morning? Having a personal mission statement that you consistently live out in your actions can help …
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When have you been disappointed in a customer service? Last week, I had a disappointing experience with the customer service of USPS as I was trying to deliver a box of books to Las Vegas. Time was of the essence and I needed to deliver the package by the end of the week. Therefore, I …
What does your routine look like? As you navigate through life, what unique routines do you implement that are specific to you? Do you eat an apple every day? Read the WSJ? It is important you get into a rhythm and have tasks you implement consistently. We are, after all, creatures of habit. How do …
Are you aware of what you are feeding your mind? Our mind can be a beautiful place, if we treat it properly. We can either help or hinder it’s growth by what we feed it. Do you pay close attention to what you are feeding your mind every day? How do you go about consistently …
How do you move on after losing the big one? I have seen a former player and assistant coach lose in their respective championship games over the last few weeks. This got me thinking about how you can move forward after such a defeat. Do you take some time off? How do you come back …
Do you think Sean McDermott should be fired? In a world where sports careers are made or broken in very short amounts of time, being an NFL head coach is no different. The Buffalo Bills head coach, Sean McDermott, has been receiving a lot of grief for the teams’ recent lack of success, but does …
How can you prove your worth as a leader? As a leader, one of the most important aspects is your ability to prove to others that you are a worthy leader with a lot to offer. How do you show others you can handle the job and get them to trust you as a leader? …
What type of financial independence plan are you implementing? Financial independence plans are an example of how you can be diligent now to save for your future. For me, I like to be specific with how I allocate my income. Have you ever heard of the 70-10-10-10 plan? I have used it for years and …
Do you consistently ‘wow’ your customers? In today’s world where nearly everything can be automated and electronic, it’s easy to overlook your customers and not give them the necessary attention. After attending the Zappos event a couple weeks ago in Las Vegas, I gained a new found knowledge on the importance of putting those you …
How are you creating a WOW factor for your customers? Read More »